In extreme circumstances lenders or their beneficiaries should contact Kuflink who will consider an application to withdraw funds, however this will be decided on a case by case basis, at the discretion of Kuflink Limited.

Our lending opportunities are loans which have been secured against UK based properties. Our loans are usually in the South East region of England. Lenders can pick and choose their opportunities taking into consideration the risk and reward offered against the opportunities. We would like to stress that even though lending opportunities are secured against UK based properties, your money is still at risk. Past performance of the market is not an indicator of future returns.

Before making any active lending into our deals, Lenders need to fund their e-wallet. Every Lender has a unique transaction reference. Whilst transferring funds to us, please make sure that you quote the unique transaction reference. This will help us marry the transactions.

We check our bank account multiple times a day, Monday through Friday between 9am and 4.30pm (except for UK bank holidays).

No, funds do not earn any interest within the e-wallet.

Interest is calculated on a daily basis, however, the interest is paid at the end of the loan term along with the principle. These are paid back into the e-wallet. There is the option to have interest paid monthly.

As a part of the lending process, we need to verify the identity of a lender. This is not a credit check and only verifies the identity of individuals or a company. This can be done online through our simple automated process. In most cases, the process takes less than a minute. In some cases, we might require you to provide some additional documents before allowing you access to your lending account.

No, the interest earned is gross of tax and you are responsible for your own taxes. You can download your transactions and statements from the portal.

Bridging Loans are a short-term funding option which can be arranged in a matter of days (as opposed to weeks or even months with a traditional mortgage). They are simply weighing up the value of the asset, and the loan requested against it. Factors such as the borrower’s ability to service the repayments on the loan, and the borrowers plans for existing the facility can influence the interest rate offered.

Market value or OMV (Open Market Valuation) is when a vendor is selling their property with a local agent to achieve the highest value possible on their property.

A 90 day valuation’ is used as if a borrower were to default on a loan the property would have to be repossessed and sold quickly to allow the lender to recoup their funds. The ‘open market value’ is often not achievable in the timescales available. Therefore, the 90-day valuation is often 15-20% lower than the open market rate.

In a mortgage by legal charge or technically ‘a charge by deed expressed to be by way of legal mortgage’, the debtor remains the legal owner of the property, but the creditor gains sufficient rights over it to enable them to enforce their security, such as a right to take possession of the property or sell it. The debtor in this instance can be 1st in line or 2nd in line, for the 2nd charge the debtor will need consent from the 1st debtor to place a charge on the title.

In the UK, debenture is the name typically given to a security agreement that sets out the terms under which the borrower provides security to a lender.

A lender may require security from a borrower to confirm the obligation of the borrower to repay the lender the amount that is owed in the loan agreement.

Debentures may be used by the lender to take security over some or all the borrower’s assets. If you’re a business applying for finance and the lender wants a debenture it usually means they want to secure the finance against your assets in case, you can’t repay. For example, plant, machinery or stock.

A mortgage on the other hand relates to a particular asset, generally land or buildings. When the debt is called in the lender gets the proceeds of the sale of the asset and is an unsecured creditor for any shortfall.

A personal guarantee is essentially a written agreement whereby the borrower makes themselves personally liable for a debt. If they personally guarantee the debts of their business, the lender can take ownership and dispose of the assets owned by the business as well as the borrower’s personal assets if they default on the loan

All deals listed on the platform are assessed based on loan to value (LTV), geographical location, creditworthiness, current property valuation and credit history of the borrower. The rating is calculated internally before being published on the platform. For further details, please feel free to contact us on hello@kuflink.co.uk

Risk ratings are provided as a guide only to relative strength of a particular loan requirement as compared with other loans on our platform.  These ratings do not provide an absolute measure of financial strength or ability of a borrower to repay interest or repay the loan at the end of the term.

Kuflink Limited is committed to treating customers fairly and to only offer loans via the platform which are appropriate for its customers.  To this end it is important that independent checks are carried out thoroughly.

All underwriters are employed by Kuflink Limited to work independently from the Kuflink Group. Kuflink Credit Committee has been established to provide a secondary underwriting function to all loans before they are added to the Kuflink platform.

  • Kuflink Credit Committee’s assessment of appropriateness, will take into consideration a number of factors, including the following;
  • The age of the borrower
  • Whether any adverse credit has been entered onto the credit records in the last 12 months
  • The LTV of the property and the valuation
    • Max LTV  56% (after Kuflink Bridging has retained its 20%).
    • Valuation is no older than 90 days
  • The security that has been offered
  • Kuflink Credit Committee will employ the use of a variety of types and sources of information available to them to assess affordability of the borrower;
  • record of previous dealings with the borrower
  • evidence of income
  • evidence of expenditure
  • a credit report from a credit reference agency
  • information obtained from the borrower
  • Kuflink Credit Committee will take a view on what is appropriate in any particular circumstance dependent on, for example, the type and amount of the credit being sought and the potential risks to the lender and borrower.

Exit strategy - borrowers must be able to demonstrate a realistic exit strategy.  Common exit strategies include sale of the asset or refinance.

If the exit is sale of property we will assess this likelihood but relying on the independent valuation, external reports such as Bank of England and land registry. 

In the event that the exit is refinance our underwriters will assess the likelihood of this in the future by speaking with brokers and banks to ensure that this is a realistic possibility.

Kuflink Bridging which is the Bridging arm of the group (the original lender) will fund the original loan itself. Every loan application goes through a rigorous underwriting/credit committee process.

The loan is then verified by a separate underwriter who then presents it to an independent credit committee who make the decision whether to sanction the loan for the platform.

Kuflink Bridging will always take up to 20% of any live loan on the platform - should any deal not fully subscribe the balance on any loan on the platform will then be taken up by Kuflink Bridging.

In the event of default or loss would lenders rank ahead of Kuflink Bridging’s retained element of up to 20%?

The amount of the Initial Loan facility retained by the facility provider (upto 20% of the Initial Loan Facility) will, for repayment, rank behind any advance made by Lenders.

Prospective investors should note that past performance should not be an indication of future performance. The value of a loan and the income from it can fall as well as rise and investors may not get back the amount originally loaned.  Although to date we have not lost any capital we have tried to mitigate any potential losses by ensuring Kuflink Bridging takes the first 20% of any loss and by making sure our investors maximum loan to value exposure is 56%.  We will notify you if there is a Borrower interest payment shortfall and the reason for it. If it is a temporary problem which can be resolved no default will occur. If it is a more serious problem Kuflink will, based on advice, appoint a Law of Property Act (LPA) receiver and where appropriate, sell the asset security property to ensure lenders receive a return of capital and interest.  We would expect that between 0.25% and 0.50% of loans will go into default in the future.

If future defaults arise we will make the default rate publicly available via these FAQs. Our expectation is that future defaults will arise in more than 025% to 0.5% of our loans. In the event the borrower is unable to repay, Kuflink will take steps to dispose of the property held as security to enable our investors to be repaid.  This could mean that there is a delay in receiving a return of your capital and interest

Q: What is a credit reference agency?

A: Credit reference agencies (CRAs) collect and maintain information on consumers’ and businesses’ credit behaviour, on behalf of organisations in the UK.

Q: What is a fraud prevention agency?

A: Fraud Prevention Agencies (FPAs) collect, maintain and share, information on known and suspected fraudulent activity. Some CRAs also act as FPAs.

Q: Why do you use them when I have applied to your organisation?

A: Although you have applied to us [organisation name] and we will check our own records, we will also contact CRAs to get information on your credit behaviour with other organisations. This will help us make the best possible assessment of your overall situation before we make a decision.

Q: Where do they get the information?

A: • Publicly available information:

  • The Electoral Register from Local Authorities
  • County Court Judgments from Registry Trust.
  • Bankruptcy (and other similar orders) from the Insolvency Service.

• Fraud information may also come from fraud prevention agencies.

• Credit information comes from information on applications to banks, building societies, credit card companies etc and also from the conduct of those accounts.

Q: How will I know if my information is to be sent to a CRA or FPA?

A: You will be told when you apply for an account if your application data is to be supplied. The next section of this leaflet will tell you how, when and why we will search at CRAs and FPAs and what we will do with the information we obtain from them. We will also tell you if we plan to send payment history information on you or your business, if you have one, to CRAs. You can ask at any time the name of CRAs and FPAs.

Q: Why is my data used in this way?

A: We and other organisations want to make the best possible decisions we can, in order to make sure that you, or your business, will be able to repay us. Some organisations may also use the information to check your identity. In this way, we can ensure that we all make responsible decisions. At the same time, we also want to make decisions quickly and easily and, by using up to date information, provided electronically, we are able to make the most reliable and fair decisions possible.

Q: Who controls what such agencies are allowed to do with my data?

A: All organisations that collect and process personal data are regulated by the Data Protection Act 1998, overseen by the Information Commissioner’s Office. All credit reference agencies are in regular dialogue with the Commissioner. Use of the Electoral Register is controlled under the Representation of the People Act 2000.

Q: Can just anyone look at my data held at credit reference agencies?

A: No, access to your information is very strictly controlled and only those that are entitled to do so may see it. Usually that will only be with your agreement or (very occasionally) if there is a legal requirement.

What we do

1) When you apply to us to open an account, this organisation will: -

a) Check our own records for information on: -

i) Your personal accounts;

ii) if you are an owner, director or partner in a small business we may also check on your business accounts.

b) Search at credit reference agencies for information on: -

i) Your personal accounts: -

  • previously made joint applications
  • have joint account(s);

ii) if you are a director or partner in a small business we may also check on your business accounts;

c) Search at fraud prevention agencies for information on you and any addresses at which you have lived and on your business (if you have one)

2) What we do with the information you supply to us as part of the application:

a) Information that is supplied to us will be sent to the credit reference agencies.

b) If you are making a joint application or tell us that you have a spouse or financial associate, we will: -

i) Search, link and/or record information at credit reference agencies about you both.

ii) Link any individual identified as your financial associate, in our own records

iii) Take both your and their information into account in future applications by either or both of you.

iv) Continue this linking until the account closes, or is changed to a sole account and one of you notifies us that you are no longer linked.

So, you must be sure that you have their agreement to disclose information about them.

c) If you give us false or inaccurate information and we suspect or identify fraud we will record this and may also pass this information to fraud prevention agencies and other organisations involved in crime and fraud prevention.

d) Your data may also be used by us to offer you other products, but only if you have given your permission. That will be on the front of any form that you have completed.

3) With the information that we obtain we will: -

a) Assess this application for credit and/or;

b) Check details on applications for credit and credit related or other facilities

c) Verify your identity and the identity of your spouse, partner or other directors/partners and/or;

d) Undertake checks for the prevention and detection of crime, fraud and/or money laundering.

e) We may use scoring methods to assess this application and to verify your identity.

f) Manage your personal and/or business account (if you have one) with ourselves.

g) Undertake periodic statistical analysis or testing to ensure the accuracy of existing and future products and services.

h) Any or all of these processes may be automated.

4) What we do when you have an account: -

a) Where you borrow, or may borrow from us, we will give details of your personal and/or business account (if you have one), including names and parties to the account and how you manage it/them to credit reference agencies.

b) If you borrow and do not repay in full and on time, we will tell credit reference agencies.

c) We may make periodic searches of our own group records and at credit reference agencies to manage your account with us, including whether to make credit available or to continue or extend existing credit. We may also check at fraud prevention agencies to prevent or detect fraud.

d) If you have borrowed from us and do not make payments that you owe us, we will trace your whereabouts and recover debts.

What Credit Reference and Fraud Prevention Agencies do

5) When credit reference agencies receive a search from us they will:

a) Place a search “footprint” on your credit file whether or not this application proceeds. If the search was for a credit application the record of that search (but not the name of the organisation that carried it out) may be seen by other organisations when you apply for credit in the future.

b) Link together the records of you and anyone that you have advised is your financial associate including previous and subsequent names of parties to the account. Links between financial associates will remain on your and their files until such time as you or your partner successfully files for a disassociation1 with the credit reference agencies.

6) Supply to us: -

c) Credit information such as previous applications and the conduct of the accounts in your name and of your associate(s) (if there is a link between you – see 1b above) and/or your business accounts (if you have one).

d) Public information such as County Court Judgments (CCJs) and bankruptcies.

e) Electoral Register information.

f) Fraud prevention information.

7) When information is supplied by us, to them, on your account(s): -

a) Credit reference agencies will record the details that are supplied on your personal and/or business account (if you have one) including any previous and subsequent names that have been used by the accountholders and how you/they manage it/them.

b) If you borrow and do not repay in full and on time, credit reference agencies will record the outstanding debt.

c) Records shared with credit reference agencies remain on file for 6 years after they are closed, whether settled by you or defaulted.

8) How your data will NOT be used by credit reference agencies: -

a) It will not be used to create a blacklist.

b) It will not be used by the credit reference agency to make a decision.

9) How your data WILL be used by credit reference agencies:

a) The information which we and other organisations provide to the credit reference agencies about you, your financial associates and your business (if you have one) may be supplied by credit reference agencies to other organisations and used by them to

i) Prevent crime, fraud and money laundering by, for example checking details provided on applications for credit and credit related or other facilities

ii) Check the operation of credit and credit-related accounts

iii) Verify your identity if you or your financial associate applies for other facilities.

iv) Make decisions on credit and credit related services about you, your partner, other members of your household or your business.

v) Manage your personal, your partner’s and/or business (if you have one) credit or credit related account or other facilities.

vi) Trace your whereabouts and recover debts that you owe.

vii) Undertake statistical analysis and system testing.

10) How your data may be used by fraud prevention agencies:

a) The information which we provide to the fraud prevention agencies about you, your financial associates and your business (if you have one) may be supplied by fraud prevention agencies to other organisations and used by them and us to: -

i) Prevent crime, fraud and money laundering by, for example;

(1) checking details provided on applications for credit and credit related or other facilities

(2) Managing credit and credit related accounts or facilities

(3) Cross Checking details provided on proposals and claims for all types of insurance.

(4) Checking details on applications for jobs or when checked as part of employment

b) Verify your identity if you or your financial associate applies for other facilities including all types of insurance proposals and claims.

c) Trace your whereabouts and recover debts that you owe.

d) Conduct other checks to prevent or detect fraud

e) We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.

f) Undertake statistical analysis and system testing.

11) Your data may also be used for other purposes for which you give your specific permission or, in very limited circumstances, when required by law or where permitted under the terms of the Data Protection Act 1998.

12) Your data may also be used to offer you other products, but only where permitted

How to find out more

You can contact the CRAs currently operating in the UK; the information they hold may not be the same so it is worth contacting them all. They will charge you a small statutory fee.

  • CallCredit, Consumer Services Team, PO Box 491, Leeds, LS3 1WZ or call 0870 060 1414 or log on to www.callcredit.co.uk
  • Equifax, Credit File Advice Centre, PO Box 1140, Bradford, BD1 5US or call 0844 335 0550 or log on to www.equifax.co.uk
  • Experian, Consumer Help Service, PO Box 8000, Nottingham NG80 7WF or call 0844 481 8000 or log on to www.experian.co.uk

Please contact us at 21 West Street, Gravesend, if you want to receive details of the relevant fraud prevention agencies.

1. When you apply to us to open an account, this organisation will check the following records about you and others (see 2 below)

a. Our own;

b. those at credit reference agencies (CRAs). When CRAs receive a search from us they will place a search footprint on your credit file that may be seen by other lenders. They supply to us both public (including the electoral register) and shared credit and fraud prevention information.

c. those at fraud prevention agencies (FPAs).

We will make checks such as; assessing this application for credit and verifying identities to prevent and detect crime and money laundering. We may also make periodic searches at CRAs and FPAs to manage your account with us.

2. If you are making a joint application or tell us that you have a spouse or financial associate, we will link your records together so you must be sure that you have their agreement to disclose information about them. CRAs also link your records together and these links will remain on your and their files until such time as you or your partner successfully files for a disassociation with the CRAs to break that link.

3. Information on applications will be sent to CRAs and will be recorded by them. Where you borrow from us, we will give details of your accounts and how you manage it/them to CRAs. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. This information may be supplied to other organisations by CRAs and FPAs to perform similar checks and to trace your whereabouts and recover debts that you owe. Records remain on file for 6 years after they are closed, whether settled by you or defaulted.

4. If you give us false or inaccurate information and we suspect or identify fraud we will record this and may also pass this information to FPAs and other organisations involved in crime and fraud prevention.

5. If you have borrowed from us and do not make payments that you owe us, we will trace your whereabouts and recover debts.

6. We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.

7. Your data may also be used for other purposes for which you give your specific permission or, in very limited circumstances, when required by law or where permitted under the terms of the Data Protection Act 1998.