We are looking to recruit a Collections Officer to join our Collections Team. This is a fantastic opportunity to join a progressive company in a fast-paced market.
Reporting to the Head of Collections your role will be responsible for managing customer relationships and ensuring all loans are repaid.
You will join a hard-working team where we encourage everyone to expand their knowledge and always improve their skills.
First point of contact for Customers, Solicitors and Brokers enquiring about existing loans
Liaising with Case Managers, Underwriters and Key Stakeholders on a daily basis
Ensuring all requests are actioned in line with stated deadlines
Maintaining all records with 100% accuracy
Ensuring payments are received on time and chasing any that are not promptly and professionally
Relevant Finance Industry experience (at least 1 year)
Excellent oral and written communication skills with a first-rate attention to detail
The genuine desire and ability to work well in a fast paced environment, often to tight timescales
Exceptional time management skills
‘Think outside the box’ attitude, proactive and suggests changes to improve processes and increase efficiency
Quick to learn, understand and explain our products and business model
Desirable but not essential:
Experience in a collection role, preferably within the regulated finance industry
25 Days Holiday rising to 28 for 2019
This is a fantastic opportunity for someone who is looking for a sense of ownership in a successful start-up where they can enjoy real growth potential.